Maximize production efficiency to grow your business.
Our expert team of engineers and project managers understand the complex production problems that pharmaceutical and medical manufacturers like you face.
We conquer the problems others can’t with pharma-grade custom automation developed through our proven design process and backed by outstanding service and support.
machines built
since 2012
years combined experience
Proven results for
our customers
Thorough industry
knowledge
Let’s Talk.
Discover what’s possible with automation.
Our proven process.
We understand your concerns about investing in custom automation, as well as the need to maintain production. We’ve built a robust, proven process to give you peace of mind that we’ll find the right solution.
Project Setup
No matter what problem you’re facing, the first step in our process is to thoroughly understand you, your current production environment, and potential areas for improvement. To ensure a smooth process, our project team meets with you to confirm all details.
Scheduling
We create a project schedule for your review, including procurement, build, and test phases.
Engineering
With your unique challenges and needs in mind, our engineers get to work developing a custom-built system designed to exceed your expectations. Our lead mechanical engineer begins the build phase, later collaborating with electrical engineers. This includes part selection, purchasing, testing, and extensive internal review.
Presentation
After extensive internal collaboration, our team presents the final design to your team as a 3D model with screenshot renderings that depict where the machine will fit and how it will function in the line.
Revision
We revise the design based on areas of concern from the presentation and then schedule a second review with your team. This may include more than one round of revision and review.
Procurement
Following design approval, we purchase all parts, prepare documentation, and create assembly prints.
Assembly & Debug
We believe in providing worry-free, robust equipment, so we put our machines through rigorous testing to ensure that they will perform in the most challenging of production environments. We build your machine and put it through an extensive phase of debugging to ensure outstanding performance.
Testing & Delivery
Once the machine has been reviewed and signed off by you, we get to work integrating the new system into your existing production line. This final phase includes factory acceptance testing (FAT), documentation, delivery, and our Setup, Startup and Training (SST) process at your facility.
Support & Training
We understand that factory uptime is a key priority. Following delivery, we provide training, ongoing support, parts, and scheduled and emergency maintenance to give you peace of mind that your new machine will perform—and increase your productivity.
Retrofitting.
Boost efficiency or add new capabilities by upgrading an existing machine with new technology. Our engineering services team can retool, rebuild, or retrofit your machine—whether we built it or not.


Compliance.
Ensure compliance with stringent and evolving regulatory oversight. We provide all required documentation including Functional Design Specification (FDS), Hardware Design Specification (HDS), Software Design Specification (SDS), Risk Assessment (RA), SISTEMA Report (SR), Factory Acceptance Test Protocol (FAT), and Site Acceptance Test Protocol (SAT).


Service
& Support.
Keep operations running smoothly with our comprehensive support. We serve a national and international service area with:
- Preventative maintenance scheduled to maximize machine uptime
- Continuous maintenance with on-site service to optimize performance
- Emergency service during and after hours and on weekends, including Ewon technical support and on-site support
Call 218-486-5850 or email support@pharmamedinc.com to reach our service department.
